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You are here : Home page | FAQ
- Where can I find a reseller? ![]() ![]()
Yes, chlorinators can be installed on any existing swimming pool or new swimming pools, whatever the lining. ![]()
To produce chlorine, the chlorinator uses salt. We recommend 5 kg of salt per cubic metre of water. Thus, a 100 cubic metre swimming pool requires 500 kg of salt. In fact, the chlorinator does not use up salt given that the chlorine recombines into salt under the effect of UV light. You will only have to top up salt once a year at the beginning of the season. In fact, there are always slight salt losses due to factors such as filters cleaning, splashing and leaks in the swimming pool basin. ![]()
Spread the salt around the edge of the swimming pool and put the filtration system into operation. Do not put the chlorinator on until all the salt has been dissolved (1 to 24 hours depending on the temperature of the water). ![]()
Under normal conditions, using a chlorinator prevents you from using chlorine or any other chemical disinfectant. However, it may be necessary to treat the swimming pool from time to time following storms or heavy usage. In this case, we recommend POOL FLASH®. ![]()
Our cells are compatible with all models made after 1992. ![]()
Your chlorinator is controlled by the pump timer and should work during the daytime. Thus, the chlorinator works the same amount of time as the filtration system. See filtration time. ![]()
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You can use standard salt. Compressed salt in the form of tablets for softeners is recommended. Some manufacturers sell special swimming pool salt with stabiliser. Ensure that the amount of stabiliser in the pool is not too high (more than 50 ppm). ![]()
The chlorinator uses very little current. For a 100 cubic metre swimming pool, the cost of electricity is about €30 per year. ![]() ![]()
We have designed a special menu to help you choose your equipment and to guide you. ![]()
Saltwater chlorination is healthy and environmentally friendly, it will bring you:
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Every week, you should verify the level of chlorine and the pH of the swimming pool using your analysis kit. The level of free chlorine in the swimming pool should be kept at between 1 and 1.5 ppm. The pH must be kept between 7 and 7.2. The level of stabiliser and hardness of the water should be checked twice a year. ![]()
No. Pool Technologie chlorinators are compatible with all swimming pools and all linings. Only excess chlorine levels (> 2.5 ppm) and/or a low pH will promote oxidation and deterioration of the pool lining; thus the need for regular testing. However, in the case of old installations using metal piping, the installation of a chlorinator is not recommended. ![]()
Your chlorinator produces chlorine which is a powerful disinfectant. Therefore, you will use less chemical products. However, whichever system you use the pH must be kept at between 7 and 7.2. A balanced pH reinforces the effectiveness of the disinfectant and improves water quality. The pH may automatically be controlled using automatic pH regulation. ![]()
Automatic pH regulation will guarantee water quality and liberate you from the constraints of manual testing and adjustments. ![]()
Green water indicates the presence of algae. This may be caused by several factors: ![]()
Before turning green, swimming pool water will become cloudy or milky. See the answers to the previous question (20). ![]()
Check the salt, pH and chlorine levels. ![]()
In most cases, increasing the production of your chlorinator will be enough. In case the pool is being really used a lot, shock treatment may be required. ![]()
For the winter time or when the temperature is lower than 15°C, you must turn your chlorinator off. Consider cleaning the chlorination cell if necessary. In case of pH regulation and if filtration is totally stopped:
Also see the section on winter preparation. ![]()
- Water temperature must be above 15°C. ![]()
Three to six years depending on the use and the quality of the water. Water hardness, salt levels, pH levels, stabiliser levels, chlorine levels all must be carefully controlled to preserve the lifespan of the chlorination cell. ![]()
The equipment is guaranteed for two years for parts and labour (in factory). Some consumables are guaranteed for one year only. Refer your user manual and/or the warrantee section. If you need to use your guarantee, please contact your reseller or contact Pool Technologie. A copy of your original invoice will be required. For more information please consult the warrantee section. ![]()
We recommend that you check the cell when preparing the swimming pool for winter or for the season. ![]()
In most cases, the cell's auto-cleaning function prevents deposits of scale. However, in regions in which the water is particularly hard, manual cleaning of the cell may be necessary from time to time. In that case proceed as follows:
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All of the chlorinators have a self-cleaning function using polarity inversion. Most of them also allow adjusting the polarity inversion time. Depending on the hardness of your water, the frequency of polarity inversion may be adjusted to avoid tedious cleaning. ![]()
The chlorinator produces chlorine and not salt. The salt must be added directly to the swimming pool. ![]()
Salt level will fall if water is lost through leaking, cleaning the filters or by splashing. ![]()
There are several reasons: ![]()
Check the temperature sensor. ![]()
See question 21. ![]()
Small white platelets close to the backflow are most likely to be particles of scale released during the self-cleaning polarity inversion of the chlorination cell.
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Following a storm, manually adjust the swimming pool pH. ![]() ![]()
Check the total alkalinity and adjust if necessary. Also refer to water balance section. ![]() ![]()
Check the condition of the pH probe and calibrate if necessary. ![]()
Your equipment must produce enough chlorine to disinfect the swimming pool and keep it disinfecting. The needs of your swimming pool will vary according to different factors: ![]()
Repeat the calibration operation. If the problem persists, then change the probe. ![]()
The automatic cover option, available on a number of models, will adjust the production levels of disinfectant according to the position of the cover. The “Choose your equipment” menu will help you to choose the most suitable equipment for your swimming pool. ![]()
Your equipment is fitted with a real filtration time detection system and has detected that filtration time is insufficient. ![]()
Ensure that the valves are open. ![]()
Measure the pH levels in the swimming pool using the analysis kit. Check your measured value against that displayed by the controller. If there is a considerable distance, calibrate the pH probe to ensure that it is working. ![]() ![]()
When preparing the swimming pool for winter time (emptying or stopping filtration), carry out the following operations:
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Our products are constantly being improved. For several models, software upgrades are available. Talk to your supplier, they will provide you with information. ![]()
On the initiative of some of our customers, some chlorinators are being used in seawater pools. Under these conditions, we cannot guarantee a satisfactory lifespan and correct operation of parts. The chemical composition of seawater and especially the presence of certain minerals and metals can alter normal operation and effectiveness. Please consult a professional. Analyse the seawater before an installation and take the necessary preventive measures to protect your equipment. ![]()
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